Website Privacy & Security Policy

This Privacy Policy was last modified on July 18, 2018 and the new provisions will come into force on July 28, 2018. It is meant to inform our website visitors about any personal information we collect from them, and how it is further processed and used.

SHL Coaching, LLC company strives to provide all clients with safe online experience. To protect your privacy at (the “Website”) is the chief priority for us. The collection, use, and disclosure of all information received from users of this Website is explained in this Privacy Policy. SHL Coaching, LLC (the “Company”) operates the Website.

By using (the “Website”), you acknowledge and agree to all our privacy policies, terms and conditions.

Information We Obtain

We may collect personal data to improve your experience with our website by tailoring some web pages to your needs and preferences. Some of your information may be collected automatically in order to provide the best possible experience for you. We will only process your personal data if we have a lawful basis for doing so. Lawful basis for processing include consent, contractual necessity and our legitimate interests, when we have a concern in processing your personal data.

We have right to collect and/or receive the following types of data from you:

  • Voluntarily Provided Information

    All information that you voluntarily provide to us. We do not collect personally identifiable info unless you choose to provide it to us. Submitting voluntary information constitutes your consent to the use of the information for one of the stated purposes.

  • Personal Information
    When you sign up for any of our newsletters, respond to a survey, test, register for an event, webinar, or purchase a product or service, you may be asked to provide personal information including your name, address, email and phone number. We request only that personal data which is required to fulfill our obligations to you in order to deliver what you have requested. We make every effort to disclose clearly how information is used at the point where it is collected so that our users can determine for themselves whether they wish to provide the information.
  • Order & Billing Information
    If you put an order through our Website, we trace certain information about the products and services you purchase. You will also be required to provide some of your billing information required for processing your payment at the time of checkout. This generally includes your credit card number, billing address, expiration dates, and card security codes. When you enter sensitive billing information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order (e.g. payment processors/ merchant account providers), its privacy statement and security practices will apply to your information. We do not capture any of your billing information, unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors.
  • Information Collected Automatically
    In addition to the information described above, we may collect some or all of the following information:
    • – Activity Info (Log Data)
      Internet Protocol (“IP”) addresses, operating systems, browser types, device types, URLS, advertising identifier (“IDFA”), access dates and times; Website pages that you visit; referring website information; universally unique identifiers (“UUID”), carrier and country location, hardware and processor information, and other related data.
    • – Third-Party Analytics
      We use third-party analytics services (such as Google Analytics) to evaluate and classify visitor data. By providing your consent to this Privacy Policy, you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein.
    • – Opting out of any service may impair your ability to fully enjoy the website.
    • – Other Third Party Tracking Tools
      We may also collect or receive information from third parties, including Facebook, Instagram and/or other third-party social media and similar sites.
    • – Use of Cookies
      In order to personalize user’s experience, advertising servers and networks, which use the services of The Website, may apply cookies, web beacons, JavaScript, and other tracking technologies. If you want to know how your personal information is used in this case, please see privacy policies of our advertising partners. Any third-party advertiser, which places its ads or links on The Website, may send cookies or other tracking files directly to your browser. Therefore, this advertiser will know your IP address and some other details allowing him/her to monitor the progress of his/her advertising activities and/or provide the tailored content for visitors in future.
How We Use and Share the Information

We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data for the following things:

  • Inform you about our service announcements, updates, and offers;
  • Provide and operate our services;
  • Process and deliver orders;
  • Personalize website content and communications based on your preferences;
  • Respond to your inquiries;
  • Protect against or deter fraudulent, illegal or harmful actions;
  • Fulfill our legal or contractual obligations to you.

We will not provide any personal data to your credit card company without your consent. We may share the information collected with joint venture partners, current or prospective business partners, businesses under common control, affiliates, agents, third-party businesses or partners participating in administering our programs or services, or to those providing technical support, customer service, marketing assistance, etc.

If we have to collect on a debt owed to us by you, we may disclose your information to an attorney or a court of law to enforce our rights and collect the debt.

We may be obligated to disclose the information under certain circumstances: when the law requires, court order or government agency, or when disclosing such information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.

Retargeting / Personalized and Behavioral Ads

We may gather some information from your last visit to our Website in order to provide you with the most relevant advertising content in the future. This means that we may display advertisements to you (remarketing or retargeting), based on your personal preferences while visiting our Website. These ads are displayed through our third party marketing partners or third party sites such as Google, Facebook, or Instagram.

– Google Analytics

As mentioned above, we use Google Analytics on our website. We may use any of the following features: Remarketing with Analytics, Demographics and Interest reporting, Segments, and DoubleClick integration.

– Google AdWords

We may utilize Google AdWords, which provides certain information collected on our website to the Adwords advertising network.

– Facebook Custom Audience

We may use Facebook’s Custom Audience capability which permits us to place ads on Facebook and show it to people from our database. We may give personal information to Facebook, such as your name, email address and phone number to allow Facebook to discern whether you are a Facebook account holder.

Managing communication with us

You can get support anytime by emailing us at If you no longer wish to receive notifications from the Website or manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link which is located at the bottom of our email letters. The exception is transactional or order delivery emails. Please note, it is not always possible to completely remove or modify information in our databases (based on legal obligations that we have to comply with), but we strive to do our best to satisfy any requests that may occur.

Security of Your Information

We are bound by obligations of confidentiality and take all reasonable steps to comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data. However, you should be aware that no method of transmission over the Internet, or method of electronic storage, is completely secure. As we cooperate with the different third-party companies and vendors, we cannot fully guarantee the absolute security of our databases.

Visitors Outside the U.S.

Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide us in a process of subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you permit this transfer, processing, and use.

EU Visitors and the GDPR

If you are the European Union citizen, some of your data may be protected by the General Data Protection Regulation (the “GDPR”), a privacy regulation intended to help you to control your personal data in the Internet.

Under the GDPR, you have the right:

  • to know what kind of your personal information is being collected (“right to transparent information”);
  • to object to the collection or processing of the certain kind of information (“right to object”);
  • to withdraw consent even after it has been given, (“right to withdraw consent”);
  • to have access, change or update your information so that it is correct (“right to access” and “right to rectification”);
  • to delete or erase your information (“right to erasure” or “right to be forgotten”);
  • to transfer or port your data elsewhere (“right to data portability”);
  • and the right to restrict processing in certain situations (“right to restriction of processing”).

According to the General Data Protection Regulation, we do not directly collect or keep personal data of our EU visitors or clients (as much as possible). Some of your data may be utilized more quickly. It depends on particular circumstances and your participation.

In the case you feel that we have not complied with the relevant data protection regulations, please contact us by sending us an email at with your first and last name, the country where you came from, and your complaint or concern. We will do our best to respond to you as soon as possible.

Keeping Updated With Our Privacy Policy

To remain updated with our current policy, please take a moment to read this Privacy Policy when you visit our Website. We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on the personal information we collect about you and/or your end users. By entering this site, you acknowledge and agree to all of our terms and policies. You also acknowledge and agree that we may modify this Policy at any time, and all the modifications will be effective immediately upon our posting of the modifications on this site; and that you will review this Agreement each time you access this site, so that you are aware of and agree to any and all modifications made to this Agreement. Please note, to the extent permitted by applicable law, our use of the Information is regulated by the Privacy Policy in effect at the time we collect the information.